Self Catering Accommodation in Bovec, Slovenia

Terms & Conditions:

1 • USE OF THE APARTMENT
Guests are required to use the apartment for the purpose of a private holiday residence up to the maximum number of 6 people. The apartment must not be used for any business activity or illegal purposes. Guests are required to follow "apartment rules" for their safety and convenience. Smoking is not allowed and care should be taken in the prevention of blockages to the toilet system.

2 • ARRIVAL/DEPARTURE
The apartment will be ready from 4.00pm on the day of arrival and we ask that it is vacated by 10.00am on the day of departure. You must present the booking voucher to our agent in Bovec on arrival. The voucher which contains directions to our agents office will be issued on payment of the full balance.

3 • KEYS
Your keys will be collected from the reception of our agent in Bovec. If you lose the keys we reserve the right to charge you for the cost of a replacement. We will also send an information pack detailing activities in the local area along with easy to follow directions to the apartment.

4 • HOW TO BOOK
Once you have chosen the dates you require you need to confirm by e-mail or in writing. Payment needs to be made via bank transfer in Euros.

5 • PAYMENT OF DEPOSIT
As confirmation of booking we ask that you send a €150 non refundable deposit for bookings lasting up to 7 days (€300 for bookings exceeding 7 days). We then confirm the booking to you by e-mail detailing the amount received and the dates you require. If the start date of rental is less than 2 calendar months from the time of booking the full payment will be required.

6 • PAYMENT OF BALANCE
The balance must be paid at least 2 calendar months before the start date of the rental period. Payment for both the deposit and the balance should be made by bank transfer – You should request transfer to Euro's using your own bank, we will then provide our Slovenian bank details and you can request transfer to our account.

7 • CANCELLATIONS
If you want to cancel the booking after it has been confirmed, the following applies: If you have only paid the deposit, this will be retained by us and no further amount is due. If you have paid in full, the full amount will be retained by us unless we can resell the rental, in which case the full amount will be returned to you less the €150 or €300 non returnable deposit.

8 • AMMENDMENTS TO BOOKING
If you need to amend your booking after it has been confirmed we will do our utmost to make any changes you need. There will be no charge for amendments providing the new dates required are available.

9 • OUR RESPONSIBILITIES
We hope to make your holiday as enjoyable as possible, however, we regret we cannot accept liability for any injury, illness, death or loss incurred whilst staying at the apartment. We cannot be accountable for any event or circumstance out of our control which could not be predicted after taking reasonable care. Minor breakages to crockery etc… will not be charged for but we would appreciate you informing us so it can be replaced for the convenience of future guests. In the event of any queries or questions please don't hesitate to contact Jason on 0044 (0)1782 510067 or alternatively there is a local contact called Katja Mulej (00 386 40 855 435) who will endeavour to assist where at all possible.
In the extremely unlikely event that we have to cancel your booking due to circumstances beyond our control we will refund the full amount of your rental. However we will not be accountable for any additional costs incurred outside of the rental agreement. We also reserve the right to cancel your booking if the required payment isn't received in time. We recommend you take out your own travel insurance policy that will provide cover in the event of cancellation/illness/injury.